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Testimonials & Reviews


Dermatology Arts

Medical, Surgical and Cosmetic Dermatology serving the areas of South Pasadena, Arcadia, San Marino, La Canada - Flintridge, and Los Angeles, CA

4.91/5 Star Rating
116 total reviews

Dermatology Arts always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 116 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about Dermatology Arts below, and as always, we would love to collect your feedback.

5/5 Star Rating
Submitted 04/04/24
The office is well run, the staff is friendly and attentive, you don’t have a long wait and Dr. Lee and the rest of the Medical Team are exceptional.
5/5 Star Rating
Submitted 04/03/24
Excellent care and explanations by Dr. Lee. The front desk is always helpful and friendly
Annette A.
5/5 Star Rating
Submitted 03/13/24
Yuli Wang recommended microdermabrasion to me when I was there for my annual skin check and was musing aloud about my skin and wondering what could help the most. She did the microdermabrasion over 3 visits and the results are amazing. She is a caring, delightful person. I highly recommend her.
5/5 Star Rating
Submitted 02/23/24
Professional n prompt finding skin problem and prescribed topical medication I needed. She was patient and explained things to me thoroughly.
5/5 Star Rating
Submitted 02/22/24
Dr Lee is very caring doctor. He listened your concerns patiently and addressed accordingly. He is highly recommended.
Natalie H.
1/5 Star Rating
Submitted 02/21/24
I am writing to provide feedback on my recent experience at Dermatology Arts South Pasadena. While I had hoped for a positive encounter, unfortunately, I found the standard of service to be below expectations, prompting me to share my concerns with you. During my appointment with Dr. Lily Greenberg, I encountered several issues that I believe warrant attention. Firstly, I observed a lack of professionalism and empathy in Dr. Greenberg's demeanor, which is concerning given the nature of her profession. Despite my efforts to engage in constructive dialogue regarding my skin condition and treatment options, I found communication to be challenging and unproductive. Additionally, I must express disappointment with the quality of care provided. Specifically, there were discrepancies between the agreed-upon treatment plan and the subsequent actions taken by Dr. Greenberg. Despite following prescribed protocols and expressing my concerns, I was met with indifference and ultimately advised to discontinue medication without sufficient explanation or alternative solutions. As a consumer who values both quality healthcare and respectful communication, I feel compelled to share my experience to ensure that appropriate measures are taken to address these shortcomings. While I understand that every interaction may not be perfect, I believe it is essential to uphold standards of excellence and patient-centered care. I hope that my feedback will be taken into consideration and used to improve the overall patient experience at Dermatology Arts South Pasadena. I remain hopeful that constructive dialogue and proactive measures can lead to positive changes that benefit both patients and practitioners alike.
5/5 Star Rating
Submitted 02/14/24
Dr. Greenberg was excellent. She took each of my concerns and provided clear education and treatment options specific to my needs. Would recommend her to others. She is patient, kind, and listens. Excellent qualities. Regarding the front office: phone lines can be busy. Was attempting to call to inform them I’d be running late to the appt but was unable to get a hold of anyone to speak to (went to voicemail) after trying 3x consecutively after the lunch hour ended. Not necessarily a ding on them, but if there was a texting option to inform front office staff regarding schedule changes it would facilitate communication more efficiently.
5/5 Star Rating
Submitted 02/07/24
Dr Chen was empathetic, a good listener, very efficient and businesslike without being brusque. She addressed the issue for which I had made the appointment and then pointed out some other issues and recommended treatments. I will be following her advice.
5/5 Star Rating
Submitted 02/04/24
Dr. Lee is a caring and accomplished dermatologist. He has been there for me returning my calls promptly when there’s been an urgent situation. Plus, he’s a really nice man.
5/5 Star Rating
Submitted 02/03/24
Excellent Doctor who listen the patient and treat accordingly
5/5 Star Rating
Submitted 02/01/24
Best doctor
5/5 Star Rating
Submitted 01/26/24
Dr Greenberg is excellent .
5/5 Star Rating
Submitted 01/13/24
Dr Greenberg and the staff at Center of Advanced Dermatology are kind, thorough, and professional. I had noticed a mark on my skin that had changed, and the staff was willing to take me at 8:30, and I was able to be back to work on time. More importantly, Dr. Greenberg removed basal cell, and explained the process thoroughly. I appreciate the staff's help, willingness to squeeze me in last minute, and ensure my skin is healthy.
5/5 Star Rating
Submitted 12/25/23
Very Good
5/5 Star Rating
Submitted 12/22/23
Dr Greenberg was very nice and helpful! I would recommend.
4/5 Star Rating
Submitted 12/15/23
She help me with my skin condition & gave me an appointment right away.
5/5 Star Rating
Submitted 12/14/23
A good experince
5/5 Star Rating
Submitted 12/12/23
First time patient, did online appointment got schedule the following day. Dr Lily Chen is a nice person, she took care of my small cyst right away. Highly recommend this place, easy parking, nice and neat inside.
5/5 Star Rating
Submitted 12/12/23
Dr. Chi is the best! We travel from Long Beach to see her. She is thorough, takes her time with patients, and a very fun and caring person!
Patrick O.
5/5 Star Rating
Submitted 11/17/23
Dr. Salgado is friendly, knowledgeable and patient. I recommended her to my wife and my daughter and they love her too. The practice is clean, parking is easy, it’s close to my home and waiting time is minimal.